Privacy Policy

14.0 Our Privacy Policy

14.1 Information collected in conjunction with any client intending or travelling with Evoke including names, dates of births, addresses, telephone numbers, email addresses, passport numbers, tour details and tariffs are for the strict use of Evoke and legally owned divisions of Evoke. We will not sell or pass on any details about our clients for profit or gain, all information is kept in the strictest of confidence. We do however reserve the right to pass on only the relevant information to our approved suppliers, partners, government authorities, authorized financial institutions (banks and credit card processors) and to legal representation of Evoke. This information is used in order to purchase specific parts of the contracted tour, including but not limited to airline tickets, hotels, services, government permits/tickets and transportation. The information may also be used to defend or initiate legal actions and defend credit card or bank chargeback claims.

14.2 Should we handle payment information such as a credit card or direct bank transfer details it is our policy to permanently destroy any written records as soon as the transaction has been completed.

14.3 We will never store your sensitive payment information electronically or keep any other records in our systems. We will only send information electronically for processing of payments and only ever using a secure and reputable service provider. If you choose to pay for your vacation package through one of our payment service providers, you need to read, understand and agree to their own terms and conditions before making any payment, as they may be different from ours.

14.4 We will retain your name, address contact details, tour information and passport copies in our system for a period of 7 years only. All other information we will permanently destroyed 60 days following the last date of your vacation.

14.5 We may use your contact details to directly offer you relevant travel news associated with Latin, our products, or special offers. Should you wish that your contact details are not used for this purpose you can send a message to us via our contact form and request to be removed from our listings.